Primary Care Clinics- Services You Should Be Providing Through Telehealth
Not only are telehealth services convenient, they are saving patients and providers money. Jama Network Researchers report that telehealth services are no less than five times less costly than in-person services. Primary care continues to drive virtual visits, as insurance companies are starting to standardize reimbursements for low and moderate complexity screenings and assessments that reach the same standard of care virtually as in-person. Medicare patients are even allowed to self-report vitals for Annual Wellness Visits, states CMS. Additionally, Medicaid and Medicare are leading private-payer companies in standardizing virtual heath monitoring devices. Because of these innovations, it has become cost-effective and convenient for clinics to perform eligible primary care services through telehealth.
See below for a list of commonly used service codes within Primary Care Clinics. This list references the CMS List of Medicare Telehealth Services- 2026.
Primary Care
| 99202 | Office/outpatient visit new, low complexity |
| 99203 | Office/outpatient visit new, moderate complexity |
| 99204 | Office/outpatient visit new |
| 99205 | Office/outpatient visit new |
| 99212 | Established patient office or other outpatient visit, 10-19 minutes |
| 99213 | Established patient visit, low complexity |
| 99214 | Established patient office or other outpatient visit, 30/39 minutes |
| 99215 | office/ outpatient visit established patient, 40-54 minutes, high complexity |
| 96127 | Brief emotional/behav assmt (Medicaid) |
| G0444 | Depression screen annual (Medicare) |
| G0438 | Personalized prevention plan of service, initial visit (Medicare) |
| G0439 | Personalized prevention plan of service, subseq visit (Medicare) |
If you would like more guidance about how to optimize the revenue from your telehealth primary care services, or for any more information about billing and reimbursement, use our Contact Us form and expect a reply within 2-3 business days. PulseTRC is here for no-cost assistance to make sure providers, policymakers, and organizations get unbiased and up-to-date information about telehealth.
2 Comments
Eliana Martiin
July 3, 2026This article clearly explains how telehealth can support a wide range of primary care services while improving convenience for patients. It’s a helpful resource that highlights the growing role of virtual care in delivering accessible, high-quality healthcare.
Brittany Canales
July 6, 2026Thank you for your comment. We’re glad you found the article helpful.